Combining Conversation Analysis and Reflective Practice in the LSP Classroom: Putting Transcripts of Business Simulations under the Microscope

Abstract

Conversation analysis (CA) has undoubtedly established its credentials as a method for studying (workplace) interaction yet, despite this observation, the insights that CA offers to LSP instructors have not been fully exploited in the classroom. This paper firstly suggests that combining CA and reflective practice can lead to a synergy that would be beneficial to teaching practice and, secondly, this paper describes how this synergy can be implemented in a classroom context for students of business communication. Findings indicate that combining CA and reflective practice can be a viable pedagogic proposition.